/*
 * Seller inbox: a two-pane shared mailbox for the store, built on the Storm
 * design tokens from storm-theme.css (Bootstrap 3 has no card/flex utilities
 * to lean on, so the layout is self-contained).
 */

.chat-page {
  display: flex;
  gap: 16px;
  align-items: stretch;
  height: calc(100vh - 150px);
  min-height: 480px;
  margin-top: 14px;
  font-family: var(--storm-font);
}

/* ── Conversations list ─────────────────────────────────────────── */

.chat-list {
  flex: 0 0 340px;
  display: flex;
  flex-direction: column;
  background: var(--storm-white);
  border: 1px solid var(--storm-gray-200);
  border-radius: var(--storm-radius-lg);
  box-shadow: var(--storm-shadow-sm);
  overflow: hidden;
}

.chat-list__head {
  padding: 14px;
  border-bottom: 1px solid var(--storm-gray-200);
  background: var(--storm-gray-50);
}

.chat-list__title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 10px;
}

.chat-list__title h3 {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--storm-gray-900);
}

.chat-conn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: var(--storm-gray-600);
}

.chat-conn__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--storm-gray-400);
}

.chat-conn.is-live .chat-conn__dot {
  background: var(--storm-success);
  box-shadow: 0 0 0 3px rgba(46, 204, 113, 0.18);
}

.chat-conn.is-offline .chat-conn__dot {
  background: var(--storm-warning);
}

.chat-list__search {
  margin-bottom: 10px;
}

.chat-tabs {
  display: flex;
  gap: 6px;
}

.chat-tab {
  flex: 1;
  border: 1px solid var(--storm-gray-200);
  background: var(--storm-white);
  color: var(--storm-gray-700);
  border-radius: 999px;
  padding: 5px 10px;
  font-size: 12px;
  cursor: pointer;
  transition: var(--storm-transition);
}

.chat-tab:hover {
  border-color: var(--storm-pink);
}

.chat-tab.is-active {
  background: var(--storm-red);
  border-color: var(--storm-red);
  color: var(--storm-white);
}

.chat-tab__badge {
  display: inline-block;
  min-width: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--storm-red);
  color: #fff;
  font-size: 10px;
  line-height: 18px;
}

.chat-tab.is-active .chat-tab__badge {
  background: rgba(255, 255, 255, 0.28);
}

.chat-list__items {
  flex: 1;
  overflow-y: auto;
}

.chat-list__foot {
  padding: 8px;
  border-top: 1px solid var(--storm-gray-200);
  text-align: center;
}

.chat-item {
  display: flex;
  gap: 10px;
  width: 100%;
  padding: 12px 14px;
  border: 0;
  border-bottom: 1px solid var(--storm-gray-100);
  background: transparent;
  text-align: start;
  cursor: pointer;
  transition: background 0.15s ease;
}

.chat-item:hover {
  background: var(--storm-gray-50);
}

.chat-item.is-active {
  background: var(--storm-pink-pale);
  border-inline-start: 3px solid var(--storm-red);
}

.chat-item.is-unread .chat-item__preview,
.chat-item.is-unread .chat-item__name {
  font-weight: 700;
  color: var(--storm-gray-900);
}

.chat-avatar {
  flex: 0 0 40px;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--storm-red) 0%, var(--storm-red-light) 100%);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 15px;
}

.chat-item__main {
  flex: 1;
  min-width: 0;
}

.chat-item__row {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.chat-item__name {
  font-size: 14px;
  color: var(--storm-gray-800);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-item__time {
  flex: 0 0 auto;
  font-size: 11px;
  color: var(--storm-gray-500);
}

.chat-item__preview {
  margin: 3px 0 0;
  font-size: 12px;
  color: var(--storm-gray-600);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-item__tags {
  display: flex;
  gap: 5px;
  margin-top: 5px;
}

.chat-pill {
  font-size: 10px;
  padding: 1px 8px;
  border-radius: 999px;
  background: var(--storm-gray-100);
  color: var(--storm-gray-700);
}

.chat-pill--unread {
  background: var(--storm-red);
  color: #fff;
}

.chat-pill--closed {
  background: var(--storm-gray-300);
  color: var(--storm-gray-800);
}

.chat-pill--flagged {
  background: var(--storm-warning);
  color: #fff;
}

/* ── Thread ─────────────────────────────────────────────────────── */

.chat-thread {
  flex: 1;
  min-width: 0;
  display: flex;
  background: var(--storm-white);
  border: 1px solid var(--storm-gray-200);
  border-radius: var(--storm-radius-lg);
  box-shadow: var(--storm-shadow-sm);
  overflow: hidden;
}

.chat-thread__placeholder {
  margin: auto;
  text-align: center;
  color: var(--storm-gray-600);
  padding: 30px;
}

.chat-thread__placeholder i {
  font-size: 44px;
  color: var(--storm-pink);
  margin-bottom: 10px;
  display: block;
}

.chat-thread__placeholder h4 {
  margin: 0 0 6px;
  color: var(--storm-gray-800);
}

.chat-thread__inner {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.chat-thread__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--storm-gray-200);
  background: var(--storm-gray-50);
}

.chat-thread__who {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.chat-thread__names {
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.chat-thread__names strong {
  font-size: 15px;
  color: var(--storm-gray-900);
}

.chat-thread__names small {
  font-size: 12px;
  color: var(--storm-gray-600);
}

.chat-thread__body {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  background: var(--storm-gray-50);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.chat-day {
  align-self: center;
  font-size: 11px;
  color: var(--storm-gray-600);
  background: var(--storm-gray-200);
  border-radius: 999px;
  padding: 2px 12px;
}

.chat-msg {
  max-width: 72%;
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.chat-msg.is-customer {
  align-self: flex-start;
  align-items: flex-start;
}

.chat-msg.is-store {
  align-self: flex-end;
  align-items: flex-end;
}

.chat-msg__author {
  font-size: 11px;
  color: var(--storm-gray-600);
  padding: 0 6px;
}

.chat-msg__bubble {
  position: relative;
  padding: 9px 13px 20px;
  border-radius: var(--storm-radius);
  font-size: 14px;
  line-height: 1.6;
  background: var(--storm-white);
  border: 1px solid var(--storm-gray-200);
  color: var(--storm-gray-900);
  box-shadow: var(--storm-shadow-sm);
  white-space: pre-wrap;
  word-break: break-word;
}

.chat-msg.is-store .chat-msg__bubble {
  background: linear-gradient(135deg, var(--storm-red) 0%, var(--storm-red-light) 100%);
  border-color: transparent;
  color: #fff;
}

.chat-msg.is-pending .chat-msg__bubble {
  opacity: 0.7;
}

.chat-msg.is-failed .chat-msg__bubble {
  background: var(--storm-red-lightest);
  border-color: var(--storm-pink);
  color: var(--storm-red-darker);
}

.chat-msg.is-hidden .chat-msg__bubble {
  font-style: italic;
  opacity: 0.7;
}

.chat-msg__meta {
  position: absolute;
  bottom: 4px;
  inset-inline-end: 10px;
  font-size: 10px;
  opacity: 0.75;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.chat-msg__meta .is-read {
  color: #d1fae5;
}

.chat-typing {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 4px 16px 8px;
  font-size: 12px;
  color: var(--storm-gray-600);
  background: var(--storm-gray-50);
}

.chat-typing__dots {
  display: inline-flex;
  gap: 3px;
}

.chat-typing__dots i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--storm-gray-500);
  animation: chat-bounce 1s infinite ease-in-out;
}

.chat-typing__dots i:nth-child(2) {
  animation-delay: 0.15s;
}

.chat-typing__dots i:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes chat-bounce {
  0%,
  80%,
  100% {
    transform: translateY(0);
    opacity: 0.5;
  }
  40% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

.chat-error {
  margin: 0;
  padding: 8px 16px;
  background: var(--storm-red-lightest);
  color: var(--storm-red-darker);
  font-size: 12px;
}

.chat-composer {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 10px 12px;
  border-top: 1px solid var(--storm-gray-200);
  background: var(--storm-white);
}

.chat-composer textarea {
  flex: 1;
  resize: none;
  min-height: 42px;
  max-height: 130px;
  padding: 10px 12px;
  border: 1px solid var(--storm-gray-300);
  border-radius: var(--storm-radius);
  font-family: var(--storm-font);
  font-size: 14px;
  line-height: 1.6;
  background: var(--storm-gray-50);
}

.chat-composer textarea:focus {
  outline: none;
  border-color: var(--storm-red-light);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(229, 34, 34, 0.12);
}

.chat-send {
  flex: 0 0 42px;
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: var(--storm-radius);
  background: linear-gradient(135deg, var(--storm-red) 0%, var(--storm-red-dark) 100%);
  color: #fff;
  font-size: 16px;
  cursor: pointer;
}

.chat-send:disabled {
  background: var(--storm-gray-300);
  color: var(--storm-gray-500);
  cursor: not-allowed;
}

/* The paper plane must point toward the send direction in this RTL panel. */
.chat-send .fa-paper-plane {
  transform: scaleX(-1);
}

.chat-muted {
  padding: 20px 14px;
  margin: 0;
  text-align: center;
  color: var(--storm-gray-600);
  font-size: 13px;
}

/* Sidebar unread badge */
.chat-nav-badge {
  display: none;
  min-width: 18px;
  padding: 0 5px;
  margin-inline-start: 6px;
  border-radius: 999px;
  background: var(--storm-red);
  color: #fff;
  font-size: 10px;
  line-height: 18px;
  text-align: center;
}

.chat-nav-badge.is-visible {
  display: inline-block;
}

@media (max-width: 991px) {
  .chat-page {
    flex-direction: column;
    height: auto;
  }

  .chat-list {
    flex: 0 0 auto;
    max-height: 320px;
  }

  .chat-thread {
    min-height: 460px;
  }
}